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Use the Housekeeping Dashboard

The housekeeping dashboard gives managers a quick view of room readiness, staff workload, room requests, tasks, and operational follow-up.

Quick Reference​

AreaWhat It MeansWhat To Do
Room status summaryCounts of rooms by current state.Check whether clean and inspected rooms match expected arrivals.
Assignment summaryStaff workload and assigned rooms.Rebalance work before or during the shift.
Task or request cardsOpen operational work.Open the related task or request page to update details.
Reports and dashboardsPerformance or historical views.Use for handover and follow-up review.

Before You Start​

  • You need manager access to HOME.
  • Rooms, room types, and sections should already be configured.
  • Staff should be active and assigned to the correct housekeeping team.

Review the Dashboard​

  1. Open HOME and go to the dashboard.
  2. Check room readiness counts against expected arrivals.
  3. Review open tasks, room requests, Lost & Found records, and DM Log items.
  4. Open any card that needs action.
  5. Reassign or follow up on work before the next operational checkpoint.

Operational Checks​

  • Use the dashboard at shift start to find urgent gaps.
  • Use the room queue for detailed room readiness work.
  • Use reports when you need historical performance or handover data.

Troubleshooting​

Dashboard numbers look wrong​

What you see: Counts do not match what staff expect.

Do this:

  1. Refresh the dashboard.
  2. Check selected property, date, and filters.
  3. Open the related detail page, such as room queue or tasks.
  4. Confirm staff updated the room or task status.