Create and Complete Preventive Maintenance Tasks
Preventive Maintenance tasks turn checklist requirements into assigned work with completion records.
Quick Reference
| Step | What Happens | Owner |
|---|---|---|
| Create | Manager creates or schedules PM work. | Manager |
| Assign | Work is assigned to staff. | Manager |
| Complete checklist | Staff records pass/fail and notes. | Staff |
| Review | Manager checks failed items or overdue tasks. | Manager |
Before You Start
- PM checklists must be configured.
- Staff must have access to PM work.
- Rooms or public areas should be set up correctly.
Create a PM Task
- Go to HOME -> Preventive Maintenance.
- Create a new PM task or open a scheduled task.
- Select the checklist and location.
- Assign the work to staff.
- Set the due date or schedule.
- Save the task.
Complete a PM Task
- Open the assigned PM task.
- Complete each checklist item.
- Mark items as pass or fail according to property rules.
- Add notes or photos if required.
- Submit the completed task.
- Escalate failed items according to the team's process.
Troubleshooting
PM task cannot be completed
What you see: Staff cannot submit the checklist.
Do this:
- Check whether required checklist items are incomplete.
- Check whether required notes or images are missing.
- Confirm the staff member has access to complete the task.
- Refresh and retry.