Troubleshoot Facility Booking

Planned P1 Page

This page is a first-release placeholder. It will be expanded after source and support review.

This page will cover common Facility Booking issues.

Planned Coverage

Symptom	Likely Checks
Guests cannot see a facility	Active state, category, visibility, date rules, and slots.
Date or time is unavailable	Allowed dates, booking window, capacity, and existing bookings.
Booking cannot be confirmed	Required fields, status, capacity, and payment state.
Staff do not receive notifications	Browser permission, role access, notification setup, and booking list visibility.

Current References

• Configure Slots, Capacity, and Date Rules
• Facility Booking Notifications
• Payment Problems