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Configure HOME Features

Use Feature Configuration to choose which available HOME modules are enabled for your property. An authorized administrator can save the selection and then review the HOME navigation to confirm it matches the property's operational setup.

Quick Reference​

ModuleWhat It SupportsWhat To Check
AssignmentRoom and work assignment workflows.Enable it when the property uses assignment workflows in HOME.
DM LogDuty manager notes, incidents, and follow-up.Enable it when the property uses DM Log.
Preventive MaintenancePlanned maintenance checks and tasks.Enable it when the property uses Preventive Maintenance.
Lost & FoundLost-item reporting and follow-up.Enable it when the property uses Lost & Found.
In-house StoreIn-house store workflows.Enable it when the property uses this module.
F&B CatalogueFood and beverage catalogue workflows.Enable it when the property uses this module.
Live ChatLive chat workflows.Enable it when the property uses live chat.
Facility BookingFacility and activity booking workflows.Enable it when the property uses Facility Booking.

Before You Start​

  • Confirm your account is authorized to change HOME feature settings.
  • Confirm which modules the property needs for current operations.
  • Check with the teams that use each module before disabling it.
  • Available options can vary by property and setup.

Configure Features​

  1. Go to Settings > Feature Configuration.
  2. Review the available module options: Assignment, DM Log, Preventive Maintenance, Lost & Found, In-house Store, F&B Catalogue, Live Chat, and Facility Booking.
  3. Enable the modules the property needs.
  4. Disable modules the property does not currently need.
  5. Click Save.
  6. Review the HOME navigation and confirm the available module entries match the saved selection.

Disabling a module changes its availability in HOME. Review the navigation after every change so staff use the expected operational areas.

Troubleshooting​

Feature Configuration is not available​

What you see: You cannot open Settings > Feature Configuration, or you cannot save changes.

Do this:

  1. Confirm you are using the correct property.
  2. Confirm your account is authorized to manage HOME settings.
  3. Ask an authorized administrator to review the feature selection.
  4. Contact support if an authorized administrator cannot open or save the page.

A module is missing from navigation​

What you see: A module you expect is not shown in HOME navigation after saving.

Do this:

  1. Return to Settings > Feature Configuration.
  2. Confirm the module is enabled and save again if you changed it.
  3. Refresh HOME and review the navigation again.
  4. Confirm the module is available for the property's setup.
  5. Contact support if the module is enabled but still unavailable.

What you see: HOME navigation does not reflect the features you selected.

Do this:

  1. Confirm the selection was saved successfully.
  2. Refresh HOME.
  3. Confirm you are viewing the correct property.
  4. Ask another authorized administrator to review the configuration.
  5. Contact support if the saved selection and navigation still do not match.

Still Stuck?​

Contact support if:

  • An authorized administrator cannot save Feature Configuration changes.
  • An enabled module remains unavailable after reviewing the configuration and navigation.
  • The issue blocks the property's daily operations.