Set Up Rooms, Room Types, and Sections

Rooms, room types, and sections are the foundation for housekeeping, room assignment, tasks, PM, Lost & Found, and guest-related workflows.

Quick Reference

Setup Item	What It Controls	Used By
Rooms	The physical room records staff work with.	Room queue, assignments, requests, tasks, PM, Lost & Found.
Room types	Room grouping for reporting, filtering, and guest context.	Housekeeping, guest data, reports.
Sections	Operational grouping of rooms.	Room assignment and staff workload balancing.

Before You Start

• Confirm the property's room list.
• Confirm room type names used by operations.
• Confirm how housekeeping divides sections or floors.

Set Up Rooms

1. Go to HOME -> Rooms.
2. Add or review each room record.
3. Confirm room number, room type, and active status.
4. Save changes before assigning rooms to staff.

Set Up Room Types

1. Go to HOME -> Room Types.
2. Add or review each room type.
3. Use names that staff and managers recognize.
4. Save changes and check that rooms are assigned to the correct type.

Set Up Sections

1. Go to HOME -> Sections.
2. Create operational sections such as floors, wings, or staff zones.
3. Assign rooms to the correct section.
4. Review section setup before using room assignment.

Troubleshooting

A room is missing from assignment or reports

What you see: A room does not appear where managers expect it.

Do this:

1. Confirm the room exists and is active.
2. Confirm the room type is set.
3. Confirm the room is assigned to the expected section.
4. Refresh the target page.

Related Guides

• Assign Rooms to Staff
• Manage the Room Status Queue