Catalogue V3 Overview
Catalogue V3 lets a property publish catalogues, sell or request items, collect guest details, process checkout, and manage orders. Guests may open Catalogue V3 directly from a catalogue link or through Guest Experience Platform entries such as In-room Dining, Room Service, or promotions.
What Catalogue V3 Manages
| Area | What It Does | First Guide |
|---|---|---|
| Catalogues | Groups item collections and guest-facing menus. | Create and Manage Catalogues |
| Categories and items | Controls what guests browse and order. | Manage Categories and Subcategories |
| Availability | Controls operating hours and item visibility. | Configure Operating Hours |
| Checkout | Collects guest details and payment choices. | Configure Guest Form Fields |
| Orders | Lets staff review, update, and troubleshoot guest orders. | Manage Catalogue Orders |
Typical Workflow
- Managers create a catalogue.
- Managers add categories, subcategories, items, options, add-ons, and components.
- Managers configure operating hours, guest form fields, payment choices, and POS behavior.
- Guests browse items, add to cart, and check out.
- Staff manage orders and review payment or POS issues.
Setup Dependencies
- Catalogue and categories should exist before adding items.
- Operating hours should be checked before publishing.
- Guest form fields should match the property's fulfillment workflow.
- Payment and POS behavior should be tested before accepting paid orders.
- GEP menu items or promotions should point to the intended active catalogue before guests use them.