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Facility Booking Overview

Facility Booking lets a property publish bookable facilities or activities, control availability, and manage booking operations.

What Facility Booking Manages

AreaWhat It DoesFirst Guide
CategoriesGroups facilities and activities for staff and guests.Set Up Facility Categories
Facilities and activitiesDefines bookable records, descriptions, images, and visibility.Create Facilities and Activities
Slots and capacityControls when guests can book and how many bookings are allowed.Configure Slots, Capacity, and Date Rules
BookingsTracks guest or staff-created bookings.Use the Booking List
Notifications and logsHelps staff review booking events and alert history.Facility Booking Notifications

Typical Workflow

  1. Managers configure categories and facilities.
  2. Managers set slot, capacity, and date rules.
  3. Guests or staff create bookings.
  4. Facility staff review and confirm bookings.
  5. Managers use logs and notifications for support review.

Setup Dependencies

  • Facility categories should exist before creating facilities.
  • Availability rules should be checked before guests can book.
  • Staff should understand booking statuses before go-live.