Start Here
Vouch HOME Docs covers the operational products that hotel teams use after setup. Start here when you need to decide which module owns a workflow, prepare a property for go-live, or troubleshoot access before daily operations begin.
Quick Reference
| Product Area | Use It For | Start With |
|---|---|---|
| HOME | Rooms, housekeeping, requests, tasks, PM, Lost & Found, DM Log, reports, and guest experience pages. | HOME Overview |
| Facility Booking | Facility categories, activities, slots, bookings, notifications, and logs. | Facility Booking Overview |
| Catalogue V3 | Catalogues, items, ordering, checkout, payments, POS, and order handling. | Catalogue V3 Overview |
Choose Your Reading Path
| If You Are... | Start With | Then Read |
|---|---|---|
| Setting up a property | Setup Checklist | Product setup pages for the modules being launched. |
| Running daily operations | The product overview for your team | The operations pages for the exact workflow. |
| Helping staff with access | Roles and Access | Login and Access Problems. |
| Reproducing a guest issue | The guest flow page for the product | The matching troubleshooting page. |
| Unsure which product owns a task | Choose the Right Module | The overview for the recommended product area. |
Who Should Use These Docs
- Managers use the setup and reporting guides.
- Staff use the daily operations guides.
- Support teams use the troubleshooting guides and source-checked workflow pages.
- Implementation teams use the checklist pages to confirm readiness before go-live.
Recommended Reading Order
- Read Choose the Right Module.
- Review Roles and Access.
- Complete the Setup Checklist.
- Open the product area your team uses first.
- Keep Get Help available during go-live.
How Pages Are Organized
- Start Here pages help readers choose a module and prepare access.
- Product overview pages explain how each product area fits together.
- Configure pages are for managers and admins before operations begin.
- Operations pages are for staff and managers during daily use.
- Troubleshooting pages help support teams narrow a symptom before escalation.
What This Site Does Not Cover
This site does not document internal APIs, database collections, or engineering deployment details. Those sources are used only to verify public behavior.