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Payment Problems

Planned P1 Page

This page is a first-release placeholder. It will be expanded after payment source review.

This page will explain payment failures, pending states, unavailable payment options, and manual handling checks.

Planned Coverage

SymptomLikely Checks
Payment option is missingProduct payment settings and guest flow.
Payment failsPayment method, order or booking status, and result page.
Payment is pendingOrder or booking details and payment history.
Charge-to-room is unavailableGuest room data and property rules.

Current References