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Configure Rev Booster and Promotions

Revenue Booster and promotions help managers surface offers while guests browse or review their cart. Use this page when a catalogue needs upsell items, cart suggestions, promo code behavior, promotional selling rules, or guest-facing banner content.

Quick Reference​

FeatureUse It ForWhat To Check
Activation promptShows whether Revenue Booster management is active or needs setup.Confirm the property has Revenue Booster enabled before creating upsell flows.
BannerGuest-facing promotional banner content.Image, title, wording, destination, and language fields.
Cart item suggestionsSuggested items shown from the cart.Suggested items are active, available, and relevant.
Item master upsellingLinks upsell items to master items.Master item and upsell item relationship is correct.
Promo codeDiscount behavior based on a guest-entered code, for the entire catalogue or selected sections.Code, scope, validity, discount, and guest wording are approved.
Item promotion sellingPromotional selling rules for items.Eligible items, pricing, validity, and guest display are correct.

Before You Start​

  • Confirm Revenue Booster is enabled for the merchant or property.
  • Confirm promotional copy, images, prices, discounts, and validity dates.
  • Confirm which catalogues and items are eligible.
  • Confirm the categories or subcategories that should receive each scoped promo code.
  • Confirm staff know how promotions appear on order details.

Review Activation​

  1. Open the catalogue detail.
  2. Check whether Revenue Booster management is available or whether the page shows an activation prompt.
  3. If activation is missing, confirm whether the property should have Revenue Booster enabled before building promotions.
  4. Do not create upsell item flows until the Revenue Booster state is clear.

Configure Banner Content​

  1. Open Revenue Booster banner settings.
  2. Add or update title, image, description, and destination.
  3. Review translations if the property supports multiple guest languages.
  4. Save and preview the guest catalogue.
  5. Confirm the banner does not block the primary ordering flow.

Configure Cart Suggestions​

  1. Open cart item suggestion settings.
  2. Choose the items that should be suggested when guests review the cart.
  3. Confirm suggested items are active, priced, available, and in the correct catalogue.
  4. Save and test by adding eligible items to the cart.

Search for Items in Revenue Booster​

Revenue Booster item pickers support item-name search when you choose items for cart suggestions, item master upselling, or item promotions.

  1. Open the relevant Revenue Booster item picker.
  2. Enter part of the item name in Choose Item.
  3. Select the matching item from the filtered results.
  4. Confirm the selected item is active, priced, available, and in the correct catalogue.

Configure Item Master Upselling​

  1. Select the master item.
  2. In the item picker, search by item name and select the matching item. The picker shows the item's category path when available.
  3. Confirm upsell items have approved names, prices, images, and operating hours.
  4. Save and test the master item from the guest flow.

Configure Promo Codes and Item Promotions​

Set the Promo Code Scope​

  1. Go to Catalogue V3 -> Catalogues and open the relevant catalogue.
  2. Click Manage Revenue Booster.
  3. Open Promo Code.
  4. Under Promo applies to, choose Entire catalogue or Selected sections.
  5. For Selected sections, select at least one category or subcategory. Selecting a category includes all its subcategories.
  6. Complete the code, name, date, discount, minimum purchase, and POS discount code when shown.
  7. Click Add Promo. When editing an existing promo, click Save Settings.

Test the Promotion​

  1. Confirm guest-facing wording explains the promotion clearly.
  2. Test a cart containing an eligible item and confirm the discount applies.
  3. Test a cart without an eligible item and confirm the promo is rejected with a clear eligibility message.
  4. Confirm order details show the promotion or discount in a way staff can understand.

Troubleshooting​

Upsell item does not appear​

What you see: Managers configured an upsell item, but guests do not see it.

Do this:

  1. Confirm Revenue Booster is active.
  2. Confirm the upsell item is active and visible.
  3. Confirm the master item relationship or cart suggestion rule.
  4. Check item operating hours and catalogue visibility.
  5. Retest from the guest catalogue.

Promo code does not apply​

What you see: Guest enters a promo code, but checkout does not apply the expected discount.

Do this:

  1. Confirm the code text, validity, and active state.
  2. Confirm the cart contains an item from the selected category or subcategory.
  3. If the promo targets a whole category, remember that all its subcategories are included.
  4. Confirm the discount amount or percentage.
  5. Retest with a cart that contains an eligible item.