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Set Up Multi-Catalogue

Multi-catalogue setup lets a property present multiple catalogues together so guests can choose the right menu or ordering experience from one entry point. Use it when a property has separate catalogues such as room service, minibar, spa retail, or venue-specific menus.

Quick Reference​

AreaUse It ForWhat To Check
Catalogue groupThe set of catalogues guests can choose from.Only active, guest-ready catalogues are included.
Display orderThe sequence guests see.Most common or highest-priority catalogue appears first.
Guest headerGuest-facing multi-catalogue entry view.Labels and images are clear on mobile.
VisibilityWhether a catalogue appears inside the group.Hidden catalogues should not be reachable from the guest view.

Before You Start​

  • Create and review each catalogue separately.
  • Confirm each catalogue has active categories and items.
  • Confirm operating hours, payment, guest form, and POS setup for each catalogue.
  • Confirm guest-facing images and translated text are ready.

Configure Multi-Catalogue​

  1. Open the multi-catalogue setup page.
  2. Add the catalogues that should appear together.
  3. Arrange catalogues in the preferred guest display order.
  4. Confirm each catalogue is active and ready for guests.
  5. Save changes.
  6. Open the guest link and confirm the guest can choose the intended catalogue.

Guest Selection Checks​

Before publishing the multi-catalogue link:

  • Confirm every listed catalogue opens successfully.
  • Confirm inactive or unfinished catalogues are not visible.
  • Confirm the guest can return to catalogue selection if the guest flow supports it.
  • Confirm each catalogue's operating hours and availability messaging are clear.

Troubleshooting​

Catalogue is missing from the guest selection view​

What you see: A catalogue was added to the group but guests cannot select it.

Do this:

  1. Confirm the catalogue is active and visible.
  2. Confirm it was saved in the multi-catalogue group.
  3. Confirm it has active categories and items.
  4. Check operating hours and unavailable item visibility.
  5. Refresh the guest link and test again.