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Configure the Guest Homepage

The guest homepage settings are the HOME configuration side of Guest Experience Platform. Managers use them to control the guest-facing entry point for property information, services, promotions, and links into guest workflows.

GEP itself is broader than this settings page. The guest app renders the homepage and can route guests into Room Request, Catalogue V3, Facility Booking, digital compendium content, and promotions.

Quick Reference​

AreaWhat It ControlsWhat To Check
Homepage sectionsWhich content guests see first.Keep the most important actions easy to find.
Images and textGuest-facing presentation.Use current property wording and approved images.
Services and linksActions guests can open from GEP.Confirm each link opens the right guest flow.
Language fieldsGuest-facing translations.Check required languages before publishing.

Before You Start​

  • Confirm the property content owner.
  • Prepare approved guest-facing text and images.
  • Confirm which services should be visible to guests.
  • Confirm whether the homepage should route guests into Catalogue V3 or Facility Booking.

Configure the Homepage​

  1. Go to HOME -> Guest Homepage Settings.
  2. Review each homepage section.
  3. Update titles, descriptions, images, and visible actions.
  4. Enable or disable content according to the property go-live plan.
  5. Check language fields if the property supports more than one guest language.
  6. Save changes.
  7. Open the guest-facing page or preview flow to confirm the result.

Publishing Checks​

  • Confirm outdated promotions are hidden.
  • Confirm guest actions go to the right module, such as Room Request, Catalogue V3, or Facility Booking.
  • Confirm required language fields do not show blank content.
  • Confirm the page works on a mobile screen.

Troubleshooting​

A homepage item does not appear for guests​

What you see: Managers saved a section, but guests do not see it.

Do this:

  1. Confirm the section is enabled.
  2. Check required fields such as title, image, and action link.
  3. Check language fields for the guest language being tested.
  4. Refresh the guest page.