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Understand Booking Statuses

Planned P1 Page

This page is a first-release placeholder. It will be expanded after booking model and status source review.

This page will explain each booking status, common status transitions, and what staff should do when a booking is pending, confirmed, cancelled, expired, or payment-related.

Planned Coverage

  • Status glossary.
  • Manual and guest-created booking differences.
  • Payment-related booking states.
  • Support checks for mismatched statuses.

Current References