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Create Facilities and Activities

Facilities and activities are the records guests or staff can book.

Quick Reference​

Field AreaWhy It MattersCheck Before Publishing
Name and descriptionExplains the offering.Guest-facing text is clear.
CategoryControls grouping.Category is active and correct.
ImagesHelps guests identify the offering.Images are current and approved.
Booking typeControls how booking is handled.Matches the operational process.
VisibilityControls whether guests can see it.Hidden until setup is complete.

Before You Start​

  • Categories should be configured.
  • Availability and capacity rules should be ready.
  • Operations should confirm how bookings are approved or confirmed.

Create a Facility or Activity​

  1. Go to Facility Booking -> Facilities.
  2. Click Create.
  3. Enter the name, description, category, and visible details.
  4. Add images if required.
  5. Configure booking behavior, availability, capacity, and active state.
  6. Save the record.
  7. Confirm it appears in the facility list.

Edit an Existing Facility​

  1. Open the facility list.
  2. Select the facility or activity.
  3. Update details, availability, visibility, or operational settings.
  4. Save changes.
  5. Test the guest or staff booking flow if availability changed.

Troubleshooting​

Facility does not appear for guests​

What you see: Staff created a facility, but guests cannot find it.

Do this:

  1. Confirm the facility is active and visible.
  2. Confirm its category is active.
  3. Confirm the selected date has available slots.
  4. Confirm booking rules do not hide the facility.