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Configure the DM Log Email Scheduler

Use Settings > DM Log > Email Scheduler to configure the scheduled DM Log email report.

DM Log Settings Overview​

DM Log settings include Category, Service Recovery, and Email Scheduler. Use categories to organize DM Log entries, Service Recovery to maintain available recovery items, and Email Scheduler to manage the scheduled report.

Quick Reference​

SettingWhat It ControlsWhat To Do
Active stateWhether the scheduler is active.Turn it on when the scheduled report should be active, or turn it off when it should not be active.
Send timeThe time selected for the scheduled report.Choose the time your team has agreed to use.
RecipientsThe email addresses for the scheduled report.Enter valid email addresses. Duplicate addresses are rejected.
Report windowThe report period to use.Select Today or Yesterday.

Before You Start​

  • Confirm you have access to DM Log settings.
  • Confirm the send time and report window required by your property.
  • Confirm the email addresses that should receive the report.

Configure the Email Scheduler​

  1. Go to Settings > DM Log > Email Scheduler.
  2. Set the scheduler's active state.
  3. Select the Send Time.
  4. Add the recipient email addresses.
  5. Select Today or Yesterday for the report window.
  6. Review the settings.
  7. Click Save.

Troubleshooting​

A recipient email address is not accepted​

What you see: HOME does not accept the email address.

Do this:

  1. Check that the address is complete and uses a valid email format.
  2. Enter the address again.
  3. Contact support if a valid address is still not accepted.

A recipient email address cannot be added twice​

What you see: HOME rejects an email address that has already been added.

Do this: Use the address once only. Duplicate recipient addresses are not accepted.

The scheduler settings do not remain after saving​

What you see: The active state, send time, recipients, or report window does not show the selected value after saving.

Do this:

  1. Check the required settings again.
  2. Click Save.
  3. Refresh the page and review the saved settings.
  4. Contact support if the issue continues.

Still Stuck?​

Contact support if you cannot save the Email Scheduler settings or a valid recipient email address is rejected.